Privacy Policy

Privacy Policy

Hoffman Academy is committed to protecting your privacy and the security of your Personally Identifiable Information. Personally Identifiable Information is information that can be used to identify you personally, such as your full name and email address.

We think that learning music should be safe, fun, and worry-free. We never sell your information to third parties or use third-party advertising services to show ads on our website. We only collect the Personally Identifiable Information you choose to share with us, and allow you to modify it or have it removed from our database at any time.

This privacy statement discloses how we collect and use your Personally Identifiable Information.

Last change: January 2017

Accounts and Mailing List

When you create a Hoffman Academy account, you provide us with your full name and email address. We also collect other, non-personally identifying information such as your country and the time you signed up. This information is stored with MailChimp, a third party email service, for the sole purpose of enabling Hoffman Academy to better create, manage, and send emails to you. MailChimp does not share your information with any other entities, nor does it use that information to contact you in any way. Please see MailChimp’s privacy policy here for more details.

All information you enter on our website is safely encrypted using SSL (Secure Socket Layer). Only a few individuals on our staff are allowed access to the Personally Identifiable Information that we collect, and it is always kept in a secure location.

This information is used to send you our monthly newsletter and marketing emails. You can ask to stop receiving these emails at any time. You can also have your information removed from our database by clicking a link found at the bottom of each email we send to you, or by emailing support@hoffmanacademy.com and requesting that we remove your information.

If you choose not to create an account or join our mailing list, you are still welcome to watch all of our free video lessons from our website as a guest.

Financial Transactions

When you make a purchase on our website, you have the choice of using PayPal or a secure payment service provided by Stripe. We use these third party service providers to handle your financial information in the most secure way possible. Hoffman Academy does not collect or store your financial information.

Please review the privacy policies of our third party service providers, PayPal here and Stripe here, to understand how they collect and use your Personally Identifiable Information.

We occasionally post links to third party products or services on our website, such as links to relevant products on amazon.com. These third parties have their own, independent privacy policies which we are not responsible for. We do strive to only recommend websites that are trustworthy. If you have any comments or concerns about the websites that we link to, please contact us.

We are a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for us to earn fees by linking to Amazon.com and affiliated sites.

Cookies

We use cookies on our website. A cookie is a small file that we or one of our service providers transfers to your computer’s hard drive in order to remember your browser and store certain information. Cookies allow us to store items in your shopping cart, and to record the way you interact with our website and advertisements for our website, so that we can improve our service to you. You may wish to set your internet browser to notify you and ask for your approval whenever a cookie is sent, or to block all cookies. If you block all cookies, some features of our website may not work properly.

Google Analytics

When you visit our website, we use Google Analytics to collect data about your interaction with our website. This data includes your country, language, the kind of browser or device you are using, and your behavior on our website. Google also collects non-personally identifying demographic information about internet users who have Google accounts or who use any Google services. Google Analytics shares this demographic information with us as it pertains to our visitors, though not in a way that we can identify this demographic information with any individual visitor to our site. We use this data only to improve your experience on our website.

Please review the privacy policy posted by Google Analytics here for more information.

Hoffman Academy Blog and WordPress

Our website and blog are supported by WordPress. Please view their privacy policy here.

When you leave a comment on our blog you are required to enter a name and email address. This information is not used for any purpose other than to maintain the integrity of our site. We will never use this information to contact you.

COPPA (Children’s Online Privacy Protection Act)

Hoffman Academy strives to be fully compliant with COPPA regulations. This means that we do not knowingly collect any Personally Identifiable Information from any individual under the age of 13. All visitors, including children under the age of 13, are able to visit our website and view our video lessons and certain other content as a guest. If you believe your child has shared any Personally Identifiable Information with us, please notify us and we will remove it promptly from our database.

Fair Information Practices

We are committed to keeping your Personally Identifiable Information as secure as possible, but no one can guarantee 100% safety from hackers. Should a data breach occur, we will notify you by email and by posting a notice on our website within seven business days

Policy Updates

We may need to change this policy from time to time to comply with new regulations or to reflect changes in our website or the third party service providers we use. When we make changes to this policy we will notify you by posting the date of the most recent change at the top of this document.

 

Contact Information

If you have any questions concerning this policy, you may contact us at:

Hoffman Academy
12660 NW Cornell Rd.
Portland, Oregon 97229

support@hoffmanacademy.com